What time do you open?  
The festival starts at 4 pm and ends at 2 am.

How can i pay if i am not in bali?
More info here.

Do you have vip tickets?  
We provide VIP tables with VIP wristbands. More details at the ticketing link above or please see here

Can i bring my children with me? 
All patrons must be over 18 years old and have valid photo id.

What happens if it rains?  
Please understand that Potato Head Beach Club is a primarily outdoor venue, and it holds no responsibility for customer dissatisfaction in regards to adverse weather conditions. In the event of adverse weather conditions, Potato Head Beach Club will not refund any money paid by the ticket/table holder, including the reservation of any uncovered outdoor areas.  

Is there a dress code?  
Customers must be wearing clothing upon entry into the venue i.e. minimum shorts, singlet and footwear. Customers not wearing the minimum of clothing will be denied entry.

Any recommendations for travel to the event?   
We recommend to come in a taxi or other safe transport options as there is no car and bike parking available. Leave plenty of time to travel to the venue due to high congestion of traffic within the Seminyak area. 

Will there be strobe lights used during the festival?  
Strobes are often part of artist lighting requirements and their use will be controlled by the artist's lighting designer. Therefore, we cannot guarantee their usage.

What happens if I lose my wristband?
Should you lose your event wristband, there is no re-entry into the event. The security of your wristband is your responsibility.

 

Can I enter or exit from the beach? 
No, access will only be granted from the main street entrance (Jalan Petitenget).

Can I leave my valuables somewhere within the venue?  
Lockers are provided during the event at a small cost and we do recommend their use for all valuable items. We also recommend to only bring necessary items and to review our Terms & Conditions found HERE regarding what can and cannot be brought to the event.

Do you have an atm? 
We have one fixed atm and one mobile atm for the festival.

Can my friends buy tickets on the day?  
We are expecting to sell out prior to the event. More than likely there will be no tickets available on the day.  We recommend to purchase the tickets in advance. 

Will there be food available? 
There will be a selection of locally sourced and inspired snacks.

Is there re-entry?
You may exit and re-enter the festival with a valid wristband. 

Where is the venue located?